About us: Welcome to Alpine Specialty Services, where we are not just a heating, ventilation, and air conditioning (HVAC) company; we are a team dedicated to transforming the HVAC industry and creating an unparalleled employee experience. As a rapidly growing leader, we take pride in our commitment to excellence, both in serving our clients and fostering an environment where our employees can thrive.

Our Mission: At Alpine Specialty Services, our mission is twofold. First and foremost, we are committed to providing top-notch HVAC solutions to our clients, ensuring their comfort and satisfaction. Equally important, we strive to create an exceptional workplace where our team members feel valued, motivated, and excited to contribute their skills and expertise.

Why work for us?:

Internal advancement opportunities
State-of-the-art tools provided
Great vehicles w/ the option to dispatch from home
Lunch Party Fridays!!!!
Planet Fitness Gym Membership (or membership reimbursement for another gym, for the same rate as PF's general membership)
Health Insurance (80% paid by the company)
100% Company Paid Vision Insurance
50% Company Paid Dental
One week of paid vacation (the first year of employment, the vacation days are prorated after 90 days of employment; the following year, starting January 1st, the full week will be available)
6 Paid Holidays
Up to 52 hours of paid sick leave
401K with company match, which includes in-house financial advising when needed
50% employee discount for all services (except house cleaning)
Wholesale pricing for all equipment
Company Uniforms

Position Overview: We are looking for an experienced HVAC Service Manager to lead our team of skilled technicians and ensure the successful execution of HVAC projects in our Mountlake Terrace office. The ideal candidate will possess strong leadership skills, technical expertise, and a commitment to delivering exceptional customer service.

Compensation Details:

80k Base salary (with 2+ years' Service management)
Team revenue Bonus, paid weekly (0.25% to 2.0% of the team's total revenue)
Multiple other Spiffs are available to all employees paid on a discretionary basis

Responsibilities:

Manage and lead a team of HVAC service technicians, providing guidance and support
Oversee daily operations to ensure efficient scheduling, dispatching, and completion of service calls
Monitor and manage service performance metrics, striving for continuous improvement
Collaborate with the sales team to provide technical support and expertise during customer consultations
Conduct regular training sessions for technicians to enhance their skills and knowledge
Maintain a high level of customer satisfaction by addressing and resolving issues promptly
Ensure compliance with safety regulations and company policies
Manage inventory and equipment to optimize resource utilization
Collaborate with other departments to streamline processes and improve overall efficiency

Qualifications:

Proven experience as an HVAC Service Manager or in a similar leadership role
In-depth knowledge of HVAC systems, components, and industry best practices
Strong leadership and interpersonal skills
Excellent problem-solving and decision-making abilities
Effective communication skills, both verbal and written
Familiarity with industry regulations and safety standards
Ability to work in a fast-paced environment and adapt to changing priorities
HVAC certification and relevant licenses are preferred

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